Cancelling A Subscription
To cancel an OpenBay Pro subscription, please follow the steps below
- Log in to your PayPal account.
- Click Profile near the top of the page.
- Select My Money.
- In the 'My pre-approved payments' section, click the update or edit button.
- Select the agreement you want to cancel and click Cancel.
- Click Cancel Profile to confirm your request.
These instructions are taken straight from PayPal, and once done, your subscription will cancel immediately. We recommend that you cancel your subscription just before your next payment is due to save you experiencing any downtime.
Cancellations take immediate effect and we are unable to offer a pro-rata refund of unused time.
Shortly after you cancel, you may receive an email from a friendly member of our team asking why you have cancelled. We love getting feedback (good or bad), so we would appreciate it if you could spare a few moments to let us know why you no longer wish to use OpenBay Pro.